Apple Launches Another Cable Replacement Program

macbook-usb-c-detailIt has not been a month since its last product recall but Apple is back in the news again today announcing another recall after new tests reveal that some of the USB-C charging cables—released wit the most recent MacBook laptop model—could be faulty, resulting in power issues.

Thus, the technology giant announced a plan to replace all 2-meter USB-C cables shipped out with the new MacBook model introduced last year. This is the model which uses the new standard cable for data transfer and charging through the same port.

In a statement, Apple said, “A limited number of Apple USB-C charge cables that were included with MacBook computers through June 2015 may fail due to a design issue. As a result, your MacBook may not charge or only charge intermittently when it’s connected to a power adapter with an affected cable.”

Of course, Apple will supply those who bought a MacBook with an affected cable with a new, redesigned cable for free. They are also extending the replacement program to those who bought the cable as a standalone, optional, accessory. Furthermore, the company has said that those customers who registered their products and provided a valid postal address will receive their cable towards the end of this month. The program will be effective until June 8, 2018.

If you would like to assure yourself that your cable is, indeed, affected by this recall, Apple simply advises that you look for the text “Designed by Apple in California. Assembled in China.” The new cables will have the same words but will be followed with a serial number.

This is the second power-based recall in the space of about a month. In January, Apple also had to recall some power adapters which were sold with not only Mac computers, but also iPhones, iPads, and iPods, over the span of the last ten years. This recall was over a safety concern.

More interestingly, though, this might be an industry trend. Unfortunately, Microsoft also recently announced a similar replacement program regarding charging cables for the popular Surface tablet devices.

Be the first to comment on "Apple Launches Another Cable Replacement Program"

Leave a comment

Your email address will not be published.